Susan Skoda

In her role as Avila’s Business Manager, Susan is responsible for overseeing Avila Home Care’s payroll and billing. She is also a trained hospice volunteer with Gilchrist.

Originally from Rockville, Maryland, Susan has extensive experience in administrative business management, having worked in the financial and HVAC industries for two decades prior to her tenure at Avila. Susan began her career working with The Trane Company in their Washington, DC office, and transferred to the Baltimore office when she got married. Next, she worked at T. Rowe Price in their sales department, and was promoted to Executive Assistant to the Managing Director. After 5 years at T. Rowe Price, Susan left to raise her two girls, and then returned to the HVAC industry, this time with Central Tech Services as Executive Assistant, where she worked for 12 years.

A parishioner at Grace Fellowship Church, Susan learned about Avila’s good work from Founder Danny O’Brien, who inspired her to work for this mission-driven company. “I love working at Avila because it allows for me to pursue both my purpose and my passion- growing and learning through serving others.”

“I have the gift of mercy- I have always encouraged my daughters to treat everyone with compassion and empathy.” Susan loves learning about the stories of both Avila’s clients and their Caregivers, “they inspire me to be a better me. So many times, elders in our society are just pushed aside, and Avila Home Care treats every single client with dignity and takes the time to listen to them, and offer what they really need.”

Susan loves spending her time outside of work with her husband of over 30 years and her two grown daughters and their families. She recently became a “Nana” and enjoys every minute she can spend with her grandsons. She also delights in musicals/theater, concerts, and visiting a good winery.