Avila Home Care Receives 2020 Best of Home Care® – Provider of Choice Award

Baltimore – Avila Home Care announced today that it has received the 2020 Best of Home Care – Provider of Choice Award from Home Care Pulse. The Provider of Choice Award is granted only to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. Avila Home Care is now ranked among a select few home care providers across the country who have proven their ability to provide outstanding care.

“We want to congratulate Avila Home Care on receiving the Best of Home Care – Provider of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “Since this award is based on client feedback, it demonstrates their dedication to providing the highest quality of care with a focus on client satisfaction. We are pleased to recognize Avila Home Care’s dedication to quality professionalism and expertise in home care.”

Best of Home Care – Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Home Care Pulse is a third-party company, it is able to collect honest and unbiased feedback.

“We are pleased to announce that Avila Home Care has earned the Best of Home Care, Provider of Choice award for the second year in a row. This recognition is given by Home Care Pulse to the agencies who consistently demonstrate outstanding client satisfaction. Home Care Pulse conducts Client Satisfaction Surveys for over 2,000 agencies nationwide.,” says Danny O’Brien, CEO.

“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Erik Madsen. “We are happy to recognize Avila Home Care as a Best of Home Care – Provider of Choice and to celebrate their accomplishments as a trusted home care provider.”

Sharing is caring!

Michele Steele,
Director of Client Care at Avila Home Care!

November 6, 2020

Michele’s extensive experience in streamlining operational practices and effective business processes in the real estate, non-profit and senior home care industries is complemented by her unwavering dedication to serving others and her lifelong connection to seniors. Michele has always been attracted to opportunities to serve others, and believes she was created with the attribute of…

Read More...

The Baltimore County Department of Aging is Expanding Food Distribution for Seniors

May 8, 2020

With stay-at-home orders in effect and supply chain issues due to the COVID-19 pandemic, many seniors are finding it challenging to keep their kitchen shelves and refrigerators stocked with ample healthy food. Avila Home Care would like to share information with seniors and their loved ones about services that might be helpful. The Baltimore County…

Read More...

An Overview of Caregiver Fatigue

August 21, 2019

Caregiver fatigue, also known as caregiver burnout, is a state of chronic physical and mental depletion caused by the persistent responsibility of caring for a loved one in need. Here, the home care providers at Avila Home Care detail common symptoms of caregiver fatigue and how to mitigate these feelings by prioritizing your own health…

Read More...