Meet Melissa Zetino,
Client Care Coordinator!

Melissa Zetino headshot, client care coordinator at avila home care

 

Melissa is delighted to be a Client Care Coordinator with Avila Home Care, “I enjoy the relationships that we form with Caregivers, and I love making matches between Avila’s Caregivers and our clients that I know will blossom into a wonderful bond.” Melissa especially likes the often swift pace of meeting the needs of clients who unexpectedly need support- for example- if they’ve just learned that they are being discharged from the hospital and need care right away at home. It’s important to Melissa that she exudes “patience and makes our clients feel heard and appreciated. I do this by being sincere and simply taking the time to listen.”

Melissa relishes her conversations with Avila’s clients, “they’ve experienced so much through many decades- gained knowledge and wisdom, and taken journeys of great love, sadness, accomplishment, and failure. I’m inspired by their stories- you can always learn something when you speak with a senior about their life.”
During her childhood growing up in New Jersey in a tight-knit family, Melissa learned the importance of being polite to her elders. Her parents taught Melissa to “Make the last years of their lives the best years.”

Given her commitment to making sure that all elders are treated with kindness, love, tenderness, compassion, and patience, Melissa embarked on a career in the field of Health Care. For six years, Melissa worked at a health care company in New Jersey as an office manager in charge of hiring and payroll and then moved with that company to Maryland.
She then worked in Assisted Living as a Business Office Manager for two years. There she saw how Caregivers treated the residents as they would their own grandma and grandpa. Melissa recalls, “Their kindness to the seniors was beautiful- and it made their day!”

Prior to joining Avila Home Care, Melissa most recently worked in the health care industry at Genesis Health Care, onboarding nurses and Caregivers for the company.
Melissa lives with her fiancé, and enjoys gardening, hosting dinner parties, decorating, and spending time with her family. She loves traveling and learning about different cultures and their various delicacies, she joyfully shares “I’m a foody at heart!”

Sharing is caring!

Violet Strachan is Avila’s Caregiver of the Month for October, 2024!

October 23, 2024

We are thrilled to celebrate Violet Strachan as Avila’s Caregiver of the Month for October! Violet is exceptionally dedicated, and provides wonderful care for her clients. Her unwavering commitment and heartfelt passion for caregiving shine through in every interaction. Violet goes above and beyond, ensuring her clients feel valued and cherished. Thank you, Violet, for…

Read More...

Why You are Never Too Old to Benefit From Quitting Smoking

August 16, 2019

No matter your age, it is never too late to quit smoking, and the health benefits you experience from breaking this habit can begin just 20 minutes after smoking your last cigarette. Here, the home care specialists at Avila Home Care detail why it is worth it for people of all ages to quit smoking.…

Read More...

Remodeling Ideas for an Aging in Place Home

January 18, 2017

Remodeling your home is the best way to ensure that aging in place is a safe and comfortable experience. Read further for ideas from Avila Home Care on how to remodel all the major rooms of the house. Most homes are not built with aging in place in mind, but as you and your family…

Read More...